Refund Policy

1. Readings you have not opened

A reading you have never opened is refunded in full, with no time limit.

Tap "Ask for a refund" in your account's purchase list and it is requested at once. For a reading bought without signing in, do the same on "My purchases" in the browser you bought it in. Or send the payment receipt (the email from Link) or the email address you paid with to help@sajustation.com. We process it within 2 business days.

2. Withdrawal and digital content

A reading is digital content, and its supply starts when you first open it, because that is when it is written. After that, the right to withdraw may be limited (in Korea, Electronic Commerce Act Art. 17(2)5).

In return, before you pay we show the free result and the contents preview so you know what you get, and until you open a reading you can get a refund at any time, as above.

3. Readings that could not be written

If the AI cannot finish your reading even after several retries, we refund you automatically, without you asking. Chapters already written stay readable after the refund.

If the AI cannot write a short passage outside the chapters, we leave it out or use sentences made from fixed calculation rules in its place. If only such a passage is missing, we do not treat the reading as one that could not be written. It is not refunded automatically.

If a partner who answered your invite deletes their birth details before you first open a Flow Compatibility reading, it cannot be written, so we refund it automatically too.

4. Wrong birth details

Before you first open a reading, you can refund it as above ("Readings you have not opened") and buy again with the right details.

A reading you have opened was written for the details you gave, so we do not correct them or rewrite it.

5. Readings you have opened

Once opened, a reading has been written at a real cost, so we do not normally refund it. We do refund where a reading has a major fault or where the consumer law of your country gives you a right to a refund.

6. How refunds are paid

• Link (Stripe), the seller, refunds to your original payment method. Depending on your card issuer this can take 5–10 business days to appear.
• This policy applies on top of Link's purchase terms. Where they differ, the one more favourable to you applies. You may also ask Link's customer support for a refund.
• Refunds return the amount you paid, in the currency you paid. If you paid in a local currency on the checkout page, the refund uses the same exchange rate as the payment.
• A refunded reading can no longer be opened (except after an automatic refund for a failed reading).

7. No subscriptions

There are no subscriptions or recurring charges, so there is nothing to cancel.

This policy takes effect on 15 November 2026.